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Welcome to the Customizer Place website (the “Site”) operated by Customizer Place Ltd. , We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

1. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
2. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
3. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
4. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.
5. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

6. Data that we collect

6.1 We may collect various pieces of information if you seek to place an order for a product with us on the Site.
6.2 We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
6.2.1 Customizer Place shall collect the following information where you are a buyer:
1. Identity data, such as your name, gender, profile picture, and date of birth;
2. Contact data, such as billing address, delivery address/location, email address and phone numbers;
3. Billing account information: bank account details, credit card account and payment information (such account data may also be collected directly by our affiliates and/or third party payment service providers);
4. Transaction records/data, such as details about orders and payments, user clicks, and other details of products and Services related to you;
5. Usage data, such as information on how you use the Site, products and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics;
6.3 We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request in the following ways:

6.3.1 If you are a buyer:

6.3.1.1 Processing your orders for products:
1. Process orders you submit through the Site;
2. Deliver the products you have purchased through the Site for which we may pass your personal information on to a third party (e.g. our logistics partner) in order to make delivery of the product to you;
3. Update you on the delivery of the products;
4. Provide customer support for your orders;
5. Verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) in relation to payments related to you and/or services used by you. In order to verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers;

6.3.1.2 Providing services

1. Facilitate your use of the services or access to the Site;
2. Administer your account with us
3. Display your name, username or profile on the Site (including on any reviews you may post);
4. Respond to your queries, feedback, claims or disputes, whether directly or through our third party service providers; and
5. Display on scoreboards on the Site in relation to campaigns, mobile games or any other activity;

6.3.1.3 Marketing and advertising:

1. Provide you with information we think you may find useful or which you have requested from us (provided you have opted to receive such information);
2. Send you marketing or promotional information about \ products and services on the Site from time to time (provided you have opted to receive such information); and
3. Help us conduct marketing and advertising;

6.3.1.4 Legal and operational purposes:

1. Ascertain your identity in connection with fraud detection purposes;
2. Process any complaints, feedback, or enforcement action you may have lodged with us;
3. Process any complaints, feedback, or enforcement action you may have lodged with us;
4. Store, host, and back up your personal data;
v. Prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy, fraud, unlawful activity, omission, or misconduct, whether relating to your use of the Site or any other matter arising from your relationship with us;

6.3.1.5 Analytics, research, business and development:

1. Understand your user experience on the Site;
2. Improve the layout or content of the pages of the Site and customize them for users;
3. Conduct surveys, including carrying out research on our users’ demographics and behavior;
4. Derive further attributes relating to you based on personal data provided by you (whether to us or third parties), in order to provide you with more targeted and/or relevant information;

6.3.1.6 Other

1. Any other purpose to which your consent has been obtained; and
2. Conduct automated decision-making processes in accordance with any of the above purposes.
6.4 Subject to obtaining your consent we may contact you by email with details of other products and services. You may unsubscribe from receiving marketing information at any time in our mobile application settings or by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies. If you prefer not to receive any marketing communications from us, you can opt out at any time.
6.5 We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date.inform us of changes. You can update your personal data anytime by accessing your account on the Site.
6.6 Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

6.7 Cookies

1. The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies. Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognise a particular device or browser. Web beacons are small graphic images that may be included on the Site. They allow us to count users who have viewed these pages so that we can better understand your preference and interests. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). However, certain cookies are required to enable core functionality (such as adding items to your shopping basket), so please note that changing and deleting cookies may affect the functionality available on the Sit. Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and is free from viruses. If you want to find out more information about cookies, go to all-about-cookies, or to find out about removing them from your browser, go to here.
2. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

6.8 Security

6.8.1 We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
6.8.2 You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

6.9 Your rights

6.9.1 If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.
Where permitted by applicable data protection laws, we reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request.
Furthermore, you also have the right to ask us to delete your data. If you would like to have your data deleted, fill out the Account Deactivation/Deletion Request Form (“Deletion Request”) or email your request to Care@Customizerplace.com. Once your request is received, we follow an internal deletion process to make sure that your data is safely removed in the next fifteen (15) working days. You’ll be contacted for verification and your account will be deleted after necessary protocols are conformed to. 
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